Last Updated July 11, 2017
Communications You May Receive From Takeout Rocket
To improve our products and Services we may ask you to complete surveys that we use for research purposes, although you do not have to respond to them. We may periodically send you information regarding the Services, updates, promotional emails new products, special offers, or other information which we think you may find interesting. In such cases we will use the email address you have provided.
Information We May Collect From You
You agree that Takeout Rocket may collect the following information about you: Your name, contact information, including email address, age, gender, IP (Internet Protocol) address, information supplied during the processing of takeout orders from Restaurants, data usage trends, data showing the effectiveness of promotional campaigns, browser information, demographic information, Restaurant preferences, takeout ordering data, the type of device you are using, Website usage information, information regarding any urls used with the Services, data regarding your use of our Services, other information relevant to customer surveys and/or offers, and any other information we are legally allowed to collect. We require this information to understand your needs and to provide you and Restaurants with better Services.
California Online Privacy Protection Act Compliance
As part of the California Online Privacy Protection Act, all users of our Website may make any changes to their information at any time by logging in to their account and changing their information. We will not distribute your personal information to outside parties without your consent.
Children Online Privacy
If you are under 13 years of age, please do not access this Website and do not use our Services. Our Website and Services are not intended for children under 13, and we will not knowingly collect any information from any children under the age of 13. If we discover that we have collected any personally-identifying information from a child under the age of 13, we will promptly remove that information from our database.
What We Do With the Information We Gather
You agree that Takeout Rocket may use the information we gather as follows: In order to process your food order, we must share certain personal information every time you place an order with a Restaurant through our Services. Such information my include your e-mail address, delivery address, phone number, food order and credit card information. Our customer service representatives may use your telephone number or e-mail address to notify you of the status of your order as necessary and appropriate. We may also use your information for internal record keeping and data analysis. For our statistical purposes, we gather details of your visits to our Website and the information that you access, including, but not limited to, traffic data, location data, browser usage, Restaurant page visits, weblogs and other communication data. If you contact us, we may keep a record of that correspondence. We also use your information to ensure that Content from our Website is presented in the most effective manner for you and for your computer or mobile devices.
From time to time, you may be transmitting personal financial information (including ACH banking information and credit card information) to facilitate transactions with Takeout Rocket and the Restaurants with whom you are placing orders. We will not share such personal financial information with third parties other than those third parties such as Restaurants, banks, processing gateways and merchant processors required to process your takeout order, and you understand that Takeout Rocket cannot control how the Restaurants, banks, processing gateways or merchant processors will use your personal financial information. Therefore, you and the Restaurants using this Website and the Services hereby consent to such sharing of personal financial information. You and the Restaurants agree that it is your responsibility to properly handle, secure, not store and destroy such personal financial information as may be necessary to protect it from misuse. Takeout Rocket shall not be liable to you or any third party for misuse of your Content or personal financial information.
We may disclose information we collect from you to an affiliate or other third party in the event of any merger, sale, joint venture, assignment, reorganization, liquidation, transfer or other disposition of all or any portion of our business, assets or stock.
We may use third-party advertising companies to serve ads when you visit our Website. These third-party advertising companies may use advertising technologies such as cookies, web beacons and other similar advertising technologies. These companies may use aggregated information (not including your name, address, email address or telephone number) about your visits to our Website and Third Party Sites in order to provide advertisements and promotions about products and services we believe you may find of interest.
We may also release your information when we believe release is appropriate to comply with the law, enforce our Website policies and Terms and Conditions, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for data analysis, improving our Services, marketing, promotional, advertising, or other uses.
Social Media, Posts, Texts, Forums and Profiles.
You agree that Takeout Rocket may make available through the Website, Third Party Sites or the Services certain forms of media either now existing or to be created in the future (for example, social media, message boards, chat functionality, videos, pictures, images, profile pages, text messaging and blogs) to which you may be able to post Content. Please note that any Content you provide on these various forms of media may become public, and may be available to visitors to the Website, Third Party Sites, the Services and to the general public, including without limitation the ratings and reviews that accompany many Restaurant pages on Website, Third Party Sites, the Services. We urge you to exercise discretion and good manners when providing Content and deciding to disclose any personal information. YOU AGREE THAT TAKEOUT ROCKET SHALL NOT BE RESPONSIBLE FOR ANY LOSS CAUSED BY THE USE BY TAKEOUT ROCKET OR ANY UNAUTHORIZED PERSON OR ENTITY OF ANY CONTENT YOU DISCLOSE THROUGH THE WEBSITE, THIRD PARTY SITES OR THE SERVICES.
Security Not Guaranteed
Takeout Rocket uses reasonable organizational, technical and administrative measures to protect your personal information under our control. However, we cannot guarantee 100% percent protection and security of your personal information. Please do not email or text us credit card information and/or other sensitive information.
What we don’t do with the information we gather:
We will not disclose, sell, distribute, rent, lease or use any of your data or pass on any of your personal information to third parties, which are not our officers, directors, members, managing members, employees, business partners, affiliates, strategic partners, licensors, licensees, independent contractors, third party service providers, agents or representatives, unless we have your permission or are required by law to do so.
We do not store your credit card information. The credit card information and actual processing does not take place on and is not stored on our servers. The transaction is processed on the servers of the particular credit card processor the Restaurant uses to process the transaction.
We are committed to ensuring that your information is secure. All non-financial information and Content you provide to us is stored on our secure servers. In order to prevent unauthorized access or disclosure, we have taken all reasonable steps and put in place suitable safeguards to secure the information we collect from you online.
Takeout Rocket LLC always uses industry standard encryption technologies on www.takeoutrocket.com, such as 256-bit SSL encryption, when transferring and receiving your personal user data. This information can only be translated once it’s received by our secure servers. These secure servers help to protect against the loss, misuse or alteration of information that we have collected from you through our Website.
Your IP Address
Your IP (Internet protocol) Address is automatically assigned to the computer that you are using by your Internet Service Provider (ISP) and is identified and logged automatically in our server log files whenever you visit the Website. This also allows us to identify the time(s) of your visit(s) and the page(s) of the Website that you visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many Third Party Sites.
We may also obtain information about your physical location, such as by use of GPS and other geolocation features in your computer, laptop or mobile device, or from other information we collect. For example, your IP Address indicates the general geographic region from which you are connecting to the Internet.
Your Access to and Control Over Information We Send You
From time to time Takeout Rocket may send you emails about special offers, discounts, products, or Services available through Takeout Rocket. You can opt out of receiving our emails by clicking the unsubscribe button at the bottom of the email.
If you believe that any information you previously sent us is incorrect or incomplete, please contact us online here or write us at 276 Seaside Avenue, Stamford, CT 06902 and we will promptly correct any information found to be incorrect.